Install, Move, Add, Change
Form (IMAC form)
The Form
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your desired format. Use right mouse click Save As to download the form.
About the Form
The Information Services Computer Help Desk 'Install, Move, Add, Change'
form (IMAC form) is to be used by administrative units at the University
to request work to be done on their computers or printers. This form is
primarily used for new computers, new printers, new software, but is also
available for work request that pertains to the changing of settings and
movement of hardware. This form is only for University owned hardware
& software.
Once submitted, the form will be reviewed to ensure all necessary information
is contained in the form, and then the form will be approved. Once approved,
it will be assigned a work ticket number and placed into call tracking
in the order in which it was received. The time & date in which it
was faxed will be used to determine what order work requests will be processed.
The IMAC form is for:
- installing hardware, software, & printers
- moving computers & printers
- adding software, drivers, peripherals, settings, etc.
- changing configuration of hardware, settings of software
The IMAC form is NOT for:
- troubleshooting problems with your computer or software
- network work requests
- guest authorizations
- non-University owned machines
Making a Request
To place a work request, please complete the IMAC form, print, sign and fax it
to x2150. Please complete one form per each individual computer/printer install,
move, add, and change. Incomplete forms, or work requests out of scope of Computer
Purchase and Service-Policy Number AC-1 or the Managed PCPolicy Number AC-3, will
be returned to the requestor for revision.
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